DANISH SPEAKING CUSTOMER SERVICE ADVISER

YOUR MAIN TASKS

• Offer excellent customer support viaphone, e-mails and chats for main brandsas Bosch, Siemens, Gaggenau and NEFF.

• Handle service and spare parts orders.

• Handle various customer requests withthe help of user manuals, websites andour internal product information systems.

• Provide information about products andservices. Support customers withpurchase decisions.

• Identify the technical problem or userissues, determine the cause of theproblem, and offer the best solution to solve the problem.

YOU WILL BE SUCCESSFUL at our team if you are service-minded, enjoy helping people andpossess caring attitude towards customers. You are able to multitask in fast-paced environmentand have quick self-sufficient thinking. You have worked in customer service before. You are fluent in Danish language (verbal and written) and you can communicate in English.

BSH OFFERS

• Opportunity to work in a successfulcompany with high quality brands.

• Exciting and challenging work in modernwork environment with very supportive team.

• Partial home office possibility.

• Motivating salary 1700 gross EUR.

• An annual bonus and health benefits.

• Profound training and strong support through out the daily work.• Working time is from Monday to Friday during office hours.

• BSH Call Centre is located in Tallinn (Lõõtsa 12).