Job Description
Are you ready for new adventures and have a strong urge to go abroad to develop your career? Are you fluent in spoken and written Danish and English? Are you service minded and have good communication and computer skills?
If you replied “YES!” then joining our international Customer Care team in Tallinn might just be the perfect career move for you.
We are a youthful and dynamic team. Our office is in Ülemiste City.
We offer a relocation package, motivating base salary and benefits.
This is a full-time position. The sooner you can start, the better!
What will your tasks be?
As an employee in Customer Care, you will be responsible for helping our customers with their inquiries. You will also have an important role in ensuring high customer satisfaction.
The tasks include but are not limited to:
- Daily communication with customers via e-mail, chat, and phone
- Setting up and modifying customer orders
- Building search strings
- Cooperating with the sales organization to provide high quality services
- Cooperating with colleagues in Tallinn and the rest of the Nordic countries
Requirements
Who are we looking for?
We would like our new colleague to have:
- Experience from previous job/jobs working with customer service
- Good collaboration skills, eye for the details and a structured mind
- Interest in learning new tasks and a positive attitude towards accepting and overcoming challenges.
A background as a librarian or a university degree in e.g., media, communication or journalism would be an advantage, as well as a good understanding of Swedish and/or Norwegian.
Did we catch your interest?
We really hope so!
You can send us your application and CV in either Danish or English.
Due to GDPR rules, please do not send us any documents including your social security number.
We encourage all qualified candidates to apply for the position regardless of gender, age, religion or ethnic background.
