https://www.cvkeskus.ee/687401

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Joboffer number #687401

Customer support specialist

CVKeskus.ee client
Tartu, Tartumaa
Job ad expired!

Job Description


  • Support customers via chat and e-mail.

  • Participate in social media chatter, give answers to the community.

  • Post to Voog's social media channels (i.e. Facebook).

  • Make sure that the customer support articles are up to date.

  • Create screencasts and hold occasional webinars to teach our customers the best ways to use Voog.

  • Give input to the teams on how to improve the customer's experience.


Requirements


  • a positive attitude towards life

  • empathic communication and analytical reading skills

  • fluency in written and spoken Estonian and English

  • proficient computer skills and passion for technology

  • capacity to occasionally work under a tight schedule

  • former experience in written communication

  • willingness to solve complex cases and pay attention to details

  • readiness to perform in front of a camera


Company offers

  • A small and friendly team
  • Stylish and cosy office in Tartu Raekoja plats
  • Opportunity to shape how we help and empower our customers
  • Means of work (incl. Mac computer)
  • One extra vacation day per year worked in the company
  • One paid study day per month
  • If you prefer to work remotely — we fully support that. Let’s just meet up in the office and go to lunch together from time to time
  • Sick leave compensation from day one
  • Team events such as Spring and Autumn days, joint meals etc
  • Coffee, tea, snacks and fruits. And a few beers
  • Salary of 1000€ (net) per month

 

Apply via CV Keskus or ask more information from CV Keskus’ recruitment specialist Eliisa Epro (+372 5343 7097)

 


Tööpakkumise number
#687401

Location:
Tartu, Tartumaa
Job type:
full-time
Additional info:
employee
Expiration date:
04 March 2021
Published:
12 February 2021

CVKeskus.ee client

Our story starts in the early 2000s, when our founders were running a digital agency.

Voog grew out of the frustration of having to build a content management system (CMS) for each separate website they were building for clients. To overcome that frustration, we started working the idea to create a universal CMS that anyone could use.

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Kandideerid järgmisele tööpakkumisele:
Customer support specialist
Tahtsime Sulle teada anda, et järgnev kandideerimisprotsess ei toimu tööportaalis. Tööandja soovib, et jätkaksid kandideerimist nende karjäärilehel / värbamisplatvormil. Loodame, et saad soovitud töökoha!
Tahtsime Sulle teada anda, et järgnev kandideerimisprotsess ei toimu tööportaalis. Tööandja soovib, et jätkaksid kandideerimist nende karjäärilehel / värbamisplatvormil. Loodame, et saad soovitud töökoha!