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Joboffer number #340418

Customer support representative (native Russian + strong verbal English skills)

CVKeskus.ee client
Tallinn, Harjumaa
Job ad expired!

Job Description

We are seeking for a professional, motivated and technology oriented Russian customer support rep to join our young and dynamic Interactive Brokers
customer support team in Tallinn.

Job description, tasks:

  • Functional and market oriented support for the Interactive Brokers Trader Workstation (TWS) and client accounts
  • Problem management across a wide range of service issues including: trade, margin, and risk analysis; account configuration and funding; global
exchanges and products (equities, bonds, forex, related derivatives); securities regulations
  • Opportunity for certification with US and European exchanges
  • Cash deposit and withdrawal activity, position transfers, and account administrative functions
  • Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions
  • Commission structure, interest and fees
  • Translation work from English to Russian for program content, account applications, account documentation and mainly our company’s website


Requirements

  • University degree or equivalent to Bachelors degree
  • Experience in trading or brokerage services (US registrations desirable)
  • Excellent written and oral communication skills are essential
  • Proficient in Russian and English (both grammar and expression)
  • Competency with Excel, Word, email
  • Self-confident, extroverted with the ability to work independently and within a team
  • Fast learner, proactive and helpful

Beneficial skills
  • Skills in other languages (German, French, Spanish, Dutch, Chinese, etc)
  • Innovative and passionate of being part of a new, young and fast-growing customer service team in Tallinn


Company offers

  • Competitive compensation package including share plan
  • International fast growing environment within a highly successful company
  • Vision and dental benefits
  • Sport activities compensation
  • Lunches paid for by the company


Tööpakkumise number
#340418

Location:
Tallinn, Harjumaa
Job type:
full-time
Additional info:
employee
Expiration date:
28 May 2014
Published:
28 April 2014

CVKeskus.ee client

Interactive Brokers Group (www.interactivebrokers.com, NYSE:IBKR) which operates a state of the art technology oriented business model focused on European financial services.
Interactive Brokers Software Services Estonia (previously known as FutureTrade Estonia) a subsidiary of Interactive Brokers Group is a rapidly growing international securities firm with a substantial proprietary trading and global online brokerage operations.

We have the following full-time job opening for a professional, motivated and technologically oriented candidate:

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Kandideerid järgmisele tööpakkumisele:
Customer support representative (native Russian + strong verbal English skills)
Tahtsime Sulle teada anda, et järgnev kandideerimisprotsess ei toimu tööportaalis. Tööandja soovib, et jätkaksid kandideerimist nende karjäärilehel / värbamisplatvormil. Loodame, et saad soovitud töökoha!
Tahtsime Sulle teada anda, et järgnev kandideerimisprotsess ei toimu tööportaalis. Tööandja soovib, et jätkaksid kandideerimist nende karjäärilehel / värbamisplatvormil. Loodame, et saad soovitud töökoha!