• Provide Finnish customers with advice and support via phone and e-mail
• Add on sales within VELUX product range
• Support to the sales and marketing staff by keeping sales records, making commercial offers, register projects in database etc.
• Handle sales orders and sales invoices.
• Handle goods ordering process and logistics
• Prepare relevant statistics
• Participate in sales meetings and provide the rest of the organization with relevant information
• Keep different databases up-to-date, take initiatives to improve routines etc.
• Provide office administration tasks
• Previous experience in customer service
• Fluency in Finnish and English, good Estonian (written and verbal)
• High communication skills, good at listening and communicating over the phone
• Service minded and customer oriented person
• A team player, open for new challenges, flexible and thorough
• High level of independency, initiative and planning of tasks
• Experience from the Finnish market (any business area)
• Experience from an international company
• Experience from building materials industry
• International working environment of a global company
• Company values: mutual respect, constant improvements, commitment, etc