2023-08-23 14:48:55

CUSTOMER SERVICE SPECIALIST (Swedish or Norwegian Speaking)

CVKeskus.ee klient
From 1600 €/m Gross

Job Description

 Offer excellent customer support via phone and e-mails for main brands as Bosch, Siemens, Gaggenau, NEFF, Constructa.
 Handling service orders and spare part orders via SAP and BSH internal programs Quick Finder and Spice
 Provide information about products and services
 Identify the problem or matter of the complaint and suggest potential solutions.

Requirements

 You are service-minded, enjoy helping people and have possessing caring attitude towards customers.
 You are able to multitask in fast pace environment and have quick self-sufficient thinking
 You have worked in customer service before
 You are fluent in one of the Scandinavian languages (verbal and written)
 You can communicate in English.
Work experience in call center would be an advantage.

Company offers

 Opportunity to work in a successful company with high quality brands
 Exciting and challenging work in modern work environment with very supportive team
 Profound training and strong support throughout the daily work
 Motivating salary system with starting base 1600 brutto EUR
 Working time is from Monday to Friday during office hours.
 BSH Call Centre is located in Tallinn (Lõõtsa 12)