Offer excellent customer support via phone and e-mails for main brands as Bosch, Siemens, Gaggenau, NEFF, Constructa.
Handling service orders and spare part orders via SAP and BSH internal programs Quick Finder and Spice
Provide information about products and services
Identify the problem or matter of the complaint and suggest potential solutions.
You are service-minded, enjoy helping people and have possessing caring attitude towards customers.
You are able to multitask in fast pace environment and have quick self-sufficient thinking
You have worked in customer service before
You are fluent in one of the Scandinavian languages (verbal and written)
You can communicate in English.
Work experience in call center would be an advantage.
Opportunity to work in a successful company with high quality brands
Exciting and challenging work in modern work environment with very supportive team
Profound training and strong support throughout the daily work
Motivating salary system with starting base 1600 brutto EUR
Working time is from Monday to Friday during office hours.
BSH Call Centre is located in Tallinn (Lõõtsa 12)