- answer incoming phone calls (and/or e-mails, chat);
- register, handle, answer and escalate customer complaints.
- fluent language skills in Italian and English on communication level;
- good knowledge of MS Office Applications;
- strong customer service focus.
- good working atmosphere and friendly colleagues;
- modern working conditions and possibility to work in shifts (Mon-Fri 7-23);
- possibility to improve your Italian language;
- international work experience.