https://www.cvkeskus.ee/188242

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Customer Service Representative/German speaker

CV MARKET´S CLIENT

Tööpakkumine on aegunud!

Tööpakkumise number 188242

Tööpakkumise number

188242

Job Description

1. Answers incoming phone calls (and/or incoming e-mail or chat) on the customer service and technical support lines
2. Registers, handles, answers and escalates customer complaints


Requirements

- Very good language skills in German
- Very good knowledge of MS Office Applications
- Strong customer service focus
- Excellent written skills
- Ability to work in a team
- Strong problem solving skills


Company offers

- good working atmosphere and friendly colleagues
- modern working conditions and possibility to work in shifts
- good practice opportunities to improve your language skills
- modern motivation system for employees


Location:
Tallinn, Harjumaa
Job type:
full-time, employee (shift work)
Expiration date:
10. jaanuar 2010
Published:
8. detsember 2009

CV MARKET´S CLIENT

Manpower`s client is arvato services Estonia OÜ. Arvato direct services is the leading service enterprise in Direct-Marketing in Europe and outside European markets. Worldwide more than 12.000 employees work for arvato direct services. We offer our customers a One-Stop-Shopping concept in the core areas of the Direct-Marketing: CRM-Consulting, Customer Loyalty, Data management, Lettershop, Customer Service, Logistics and Finance, supported by CRM-IT-Solutions.

For our Service Centre in Tallinn we are looking for Customer Service Representatives/German language skills