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Customer service representative (POLISH SPEAKER)


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Tööpakkumise number 182780

Tööpakkumise number


Job Description

We are looking for Polish speaking Customer Service Representatives to the Service Centre located in the city center of Tallinn. The main task is to help customers with their queries via e-mail and phone. This position is project based and till March 2010.

The role of Customer Services shall consist of helping clients with the following:
- Placing an order for Windows 7 Offer Form redemption
- Information on the ordering process for Windows 7
- Problems accessing the Web Portal for the Upgrade Option
- Errors when placing the order via the Web Portal
- Queries following up on expected upgrade product delivery timelines
- Missing upgrade product orders and deliveries
- Other queries related to the Windows 7 Upgrade Option Program (not related to installation, technical or marketing type queries)


- Good knowledge of Polish and English
- Elementary computer skills
- Desire to work in customer service

Company offers

- Innovative and international working environment
- Youthful colleagues from differenent nationalities and joint events
- Motivational system and solid income

Tallinn, Harjumaa
Job type:
full-time, employee (shift work)
Expiration date:
25 August 2009
18 August 2009


HR factory represents arvato direct services, that is an international and modern customer service center in Tallinn. arvato direct services is the leading service enterprise in Direct-Marketing in Europe and outside European markets with more than 12.000 employees all over the world.