
Answering incoming phone calls and/or incoming emails.
Communication with international clients.
Registering, handling, answering and escalating customer complaints.
Very Good language skills in English /Russian or English/German
Good knowledge of MS Office Applications.
Strong customer service focus and communication skills.
Strong problem solving and troubleshooting skills.
Very good working atmosphere and friendly colleagues.
Modern working conditions.
International working experience.
arvato services, a subsidiary of arvato AG, is the leading service provider for effective solutions centering on customer communications, customer retention and supply chain management for markets located both inside and outside Europe.
More than 30,000 employees work around the world in a unique network of exceptional expertise. You can find more about us on http://www.arvato-services.de/en/.