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Inbound and outbound call handling
Customer services
Accuracy in data entry
Design and production of reports
Follow up of clients’ customer contacts
Good written and verbal Swedish language skills
Good English language skills
Excellent telephone manner (communication, listening and social skills)
Positive attitude
International environment and valuable experience
Gain experience within one of the northern Europe’s most vital airline companies
Possibility to grow personally and professionally
Flexible working hours/possibility to work part-time
Competitive salary and performance-based bonuses
Excellent opportunity to practice your language and develop new skills
Training
Do not forget to check our facebook page : Runway International
Runway is a modern international customer contact center with offices in Oslo (Norway), Tallinn and Tartu (Estonia), Riga (Latvia), Kaunas and Vilnius (Lithuania), Malaga (Spain) and Kiev ( Ukraine).
We provide a variety of communication related services to medium and large sized corporations around the world. In co-operation with our partner Norwegian Air Shuttle we are expanding the department and are currently looking for:
CUSTOMER SERVICE SPECIALISTS (WITH SWEDISH LANGUAGE)
The candidates we are looking for have excellent communication and listening skills, are exceptional problem solver and like to help people. Customer service specialists answer customer questions and take care of customer complaints on behalf of our partner Norwegian Airline, with the goal of ensuring a positive customer experience.