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Joboffer number #630289

Customer Service Advisor with German language proficiency - Reima

CVKeskus.ee client
Tallinn, Harjumaa
Job ad expired!

Job Description

Webhelp in cooperation with our client Reima is currently looking to extend the Team of Customer Service Advisors to ensure the deliverance of a best-in-class service experience towards the end-customer, either consumers or resellers.

Your main area of responsibility will be customer service tasks including variety of service channels within contact center environment.

Open position is a permanent preferably full-time position, but part-timers are also very welcome to apply.

We have convenient offices in both Tallinn and Tartu.


Requirements

What we offer:
- A base salary ranging from €1400 gross per month
- Performance bonuses ranging from €100 to €200 gross per month
- Expenses subsidy of €60 net per month
- Extended health insurance
- International work environment (Webhelp employs 60,000 people all over the
world), with many (also international) opportunities for professional and
personal growth;
- Flexibility in working hours, within the constraints however of client’s high
seasonal volume fluctuations (over-time hours at times could be required);
- Variety in tasks, mostly (80%) back-office job (email as main communication
channel), operating within an ERP environment, but also with opportunities to
excel in sales (B2C);
- Great Team of colleagues and excellent working atmosphere
- Company and Team events each month of the year


Company offers

What we would like in return:
- Good German language skills, both verbal, but in particular written;
- Good command of English (our common Reima and Webhelp language)
- Communication and interpersonal skills to match the customer experience challenge
- Absolute positive customer service attitude and genuine interest in helping customers with independent and proactive hands-on attitude;
- Ability and sincere willingness to work variable hours per month/period to match Reima’s high seasonal work volume fluctuations (get the job done attitude!);
- Previous experience in a customer service and/or logistics environment is an advantage although not a necessity.
Come and join us as part of the Estonian Webhelp Team!


Tööpakkumise number
#630289

Location:
Tallinn, Harjumaa
Job type:
full-time
Additional info:
employee
Gross salary: 1400 - 1500 €/m
Expiration date:
01 January 2020
Published:
03 December 2019

CVKeskus.ee client

Webhelp OÜ on pidevalt kasvav rahvusvaheline kõnekeskus, mille kontorid asuvad nii Eestis, Lätis, Leedus, Norras, Ukrainas kui ka Hispaanias.

Pakume erinevaid kommunikatsiooniteenuseid ettevõtetele üle kogu maailma. Tagame kiire, täpse ning professionaalse teeninduse. Oleme endale võitnud lojaalseid kliente nii tehnoloogia-, finants- kui ka turismisektoris. Meie koostööpartneriteks on tuntud brändid nagu näiteks Norwegian Air ja Samsung.

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Customer Service Advisor with German language proficiency - Reima
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!