Customer Service Advisor with Finnish Proficiency - Reima

Webhelp in cooperation with our client Reima is currently looking to extend the Team of Customer Service Advisors to ensure the deliverance of a best-in-class service experience towards the end-customer, either consumers or resellers.

Your main area of responsibility will be customer service tasks including variety of service channels within contact center environment.

Open position is a permanent preferably full-time position, but part-timers are also very welcome to apply.

We have convenient offices in both Tallinn and Tartu.

What we would like in return:

- Excellent Finnish language skills both in verbally, but in particular written;

- Good command of English (our common Reima and Webhelp language);

- Communication and interpersonal skills to match the customer experience challenge;

- Absolute positive customer service attitude and genuine interest in helping customers with independent and proactive hands-on attitude;

- Ability and sincere willingness to work variable hours per month/period to match Reima’s high seasonal work volume fluctuations (get the job done attitude!);

- Previous experience in a customer service and/or logistics environment is an advantage although not a necessity.

Come and join us! Be a part of the Estonian Webhelp Team!

Worktime: 8:30AM-5PM; Monday to Friday

If you think this sounds interesting, please apply with your English CV and a short cover letter.

What we offer as an employer:

- A base salary €1475 gross per month;

- Sales and other performance bonuses ranging from €100 to €200+ gross per month;

- Expenses subsidy (phone, internet, parking, sports, etc.) of €60 net per month;

- Extended health insurance;

- International work environment (Webhelp employs 100,000 people all over the world), with many (also international) opportunities for professional and personal growth;

- Flexibility in working hours, within the constraints however of client’s high seasonal volume fluctuations (over-time hours at times could be required);

- Variety in tasks, mostly (80%) back-office job (email as main communication channel), operating within an ERP environment, but also with opportunities to excel in sales (B2C);

- Great Team of colleagues and excellent working atmosphere;

- Company and Team events each month of the year.