CUSTOMER SERVICE ADVISOR (NORWEGIAN OR SWEDISH SPEAKING)

YOUR MAIN ROLE

• Offer excellent customer support via phone, e-mails and chats for main brands as Bosch, Siemens, Gaggenau and NEFF.
• Handle service and spare parts orders.
• Handle various customer requests with the help of user manuals, websites and our internal product information systems.
• Provide information about products and services. Support customers with purchase decisions.
• Identify the technical problem or user issues, determine the cause of the problem, and offer the best solution to solve the problem.

YOU ARE A PERFECT CANDIDATE IF

• You are service-minded, enjoy helping people and have caring attitude towards customers.
• You are able to multitask in fast pace environment and have quick self-sufficient thinking
• You have worked in customer service before
• You are fluent in Norwegian or Swedish (verbal and written)
• You can communicate in English.
• Work experience in call center would be an advantage.

BSH OFFERS

• Opportunity to work in a successful company with high quality brands
• Exciting and challenging work in modern work environment with very supportive team
• Partial home office possibility
• Motivating salary 1785 EUR brutto
• An annual bonus and health benefits
• Profound training and strong support throughout the daily work
• Working time is from Monday to Friday during office hours