https://www.cvkeskus.ee/628608

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Joboffer number #628608
Remote work possibility

Customer Service Advisor - German Language skills

CVKeskus.ee client
Estonia, possibility to work from home office
Job ad expired!

Remote work possibility

Job Description

We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,… What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading!
Do you want to work from the comfort of your OWN HOME?

The brand you will work for is one of the big tech 4 companies and one of the most recognizable and innovative brands in the world.
We take pride in developing an excellent customer experience and earning the lifetime loyalty of our customers.

As a Customer Service Advisor, you’re the one who helps customers after they purchase our products or helps customer with questions throughout the buying process and finds the best solution for their needs.

Your day is filled with a range of providing extraordinary assistance to customers who contact you via inbound calls and/or emails. When a customer needs help, you quickly assess their situation and give advice or a solution on the spot. We are counting on you to get the customer excited about the buying experience and find them the perfect product that they are looking for.
Because you’ll work independently from home, you’ll need the discipline and ability to work remotely from co-workers and management.


Requirements

What we would like in return;
Excellent German language skills, verbal as well as written;
Good command of English (our common Webhelp language);
A love for our products and you are a true fan that wants to share a personalized experience;
Absolute positive customer service attitude;
Previous experience in a customer service environment is an advantage, but is not a necessity;
If you are an Apple user or have Mac knowledge, it’s a plus!
You are independent and able to tolerate stress


Company offers

What we offer:
A competitive salary;
Sales and other performance bonuses ranging up to €300 gross per month;
Expenses subsidy (phone, internet, parking, sports, etc.) of €60 net per month);
Private extended health insurance;
International work environment (Webhelp employs 60,000 people all over the world), with many (also international) opportunities for professional and personal growth
Maximum flexibility in working hours/rotating shifts ranges from 7AM-9PM Monday-Sunday;
Great Team of colleagues and excellent working atmosphere;
Company and Team events each month of the year;
Bonus for referring your friends.


Tööpakkumise number
#628608

Location:
Estonia, possibility to work from home office
Job type:
full-time
Additional info:
employee
Expiration date:
20 December 2019
Published:
21 November 2019

CVKeskus.ee client

Webhelp OÜ on pidevalt kasvav rahvusvaheline kõnekeskus, mille kontorid asuvad nii Eestis, Lätis, Leedus, Norras, Ukrainas kui ka Hispaanias.

Pakume erinevaid kommunikatsiooniteenuseid ettevõtetele üle kogu maailma. Tagame kiire, täpse ning professionaalse teeninduse. Oleme endale võitnud lojaalseid kliente nii tehnoloogia-, finants- kui ka turismisektoris. Meie koostööpartneriteks on tuntud brändid nagu näiteks Norwegian Air ja Samsung.

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Customer Service Advisor - German Language skills
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!