Majorel has been acquired by Teleperformance allowing us to deliver even more exceptional services in more locations worldwide and on a greater scale than ever before. Teleperformance now has a local presence in 95 countries with nearly 500,000 passionate people, standing by, for you.
The combination of our leading business services companies makes Teleperformance the industry leader, more capable than ever of delivering critical solutions and the support you need. Let’s master change together!
We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands.
We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety.
The real ‘Majorel difference’ lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile – all pulling together as One Team. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.
At Majorel, diversity is a part of our DNA. We are committed to providing equal employment opportunities and creating an inclusive environment for all candidates and employees. All qualified applicants will receive consideration for employment without regard to sex, race, color, creed, religion, national origin, age, disability status, marital status, pregnancy, sexual orientation, gender identity or expression.
Requirements for Candidates
We are looking for a Customer Expert who is fluent in both Estonian and English to join our Customer Support Team. You will be working with one of the world’s largest online accommodation providers.
The ideal candidate has:
- Excellent command of Estonian and English (both written and spoken)
- Strong communication and administrative skills
- A customer-focused mindset
- A positive and proactive attitude
- A valid permit to work in Estonia
If this sounds like you, we would love to hear from you.
Responsibilities
- Handling incoming phone calls and emails from the website users
- Acting as an intermediary between the customers and accommodations
- Managing reservations, special requests and complaints and finding solutions to website users´ inquiries
What can we offer?
- Working hours from Monday-Friday between 9:00-18:00 (9:00 - 17:30; 9:30 - 18:00)
- Full training
- Supportive team
- Sport compensation (Stebby) or Private Health Insurance
- Fun company and team events (monthly)
- Bonus system
- Work from home
- Eyeglasses compensation
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