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Joboffer number #631155

Customer claim handler

CVKeskus.ee client
Harjumaa
Job ad expired!

Job Description

Handling claims time and cost efficiently from Scandinavian market;
Improving technical platforms, guidelines to process reclamations efficiently;
Monitoring and analyzing reclamation causes to improve products portfolio;
Maintaining brand reputation;
Arranging sparepart supply (ordering, controlling on-time-delivery);
Taking part in continious production and product quality improvement;
High level customer service and securing costumer satisfaction;
Participating and representing FORS MW at tradeshows, fairs.
Purpose and goal is to decrease yearly reclamations;


Requirements

Higher or technical education;
previous work experience in production and good technical skills and knowledgement;
Excellent communicational and negotiation skills;
Cooperative
Ability to analyze and solve problems;
Courage to make decisions, take responsibility:
Languages:
Swedish – good oral & written
English - very good oral & written
Estonian - communicational level (optional)
Russian - communicational level (optional)


Tööpakkumise number
#631155

Location:
Harjumaa
Job type:
full-time
Additional info:
employee
Expiration date:
07 January 2020
Published:
10 December 2019

CVKeskus.ee client

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You are applying to:
Customer claim handler
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!