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CRM Coordinator


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Tööpakkumise number 425116

Tööpakkumise number


Töö kirjeldus

This role is part of the team responsible for the development and execution of CRM activity for Triobet brand in Tallinn.

CRM Coordinator will be working with customer lifecycle by growing loyal customer base and following customer journey from on-boarding down to lapsing.

Working closely with CRM Manager and other members of the team, CRM Coordinator will construct campaigns - from idea initiation to execution - and customer communication, as well as sub-sequent campaign analysis on all Triobet customer-oriented campaigns.

This role is highly user-centric and ensuring excellent delivery of all campaigns is of high importance. The role demands a relentless eye for detail, a structured working mentality and a motivation to drive Triobet further to maintain the best customer-centricity level in the industry.

Special focus of the role will be on defining the contact strategies for specific elements of the customer segments across all customer touch-points, with a specific focus on email, SMS, onsite messaging and push notifications.

Nõudmised kandidaadile

Our CRM coordinator is:
o A sociable and open-minded team player
o Experienced in a digital marketing environment
o Comfortable managing multiple tasks and projects at once
o Proficient at understanding and interpreting data
o Interested in gaming industry
o With great attention to detail
o Fast learner
o Knowledge about consumer facing marketing and CRM, and experience in e-mail, SMS and push notification marketing are considered as an advantage.
o With strong analytical skills
o Track record of executing on fantastic innovation and creative ideas
o Able to work under pressure and within tight timeframes
o Able to work both independently and in a team-oriented environment
o Collaborative and able to coordinate multiple stakeholders within projects
o Excellent in computer skills, preferably basic knowledge of HTML
o Excellent in written and oral communication skills
o Fluent English- written and spoken
o Russian and/or Lithuanian language is an advantage

Ettevõte pakub

o Competitive remuneration
o A great working environment in Tallinn city centre
o Colleagues that inspire
o Challenge and adventure
o Opportunities for self-development as well as career development
o Mobile phone and subscription
o Benefits like free parking, fitness allowance, events
o Regular medical health check-up
o Relocation package (if applicable)

Tallinn, Harjumaa
Töö tüüp:
Kuulutus aegub:
23. juuni 2016
Kuulutus sisestati:
26. mai 2016
Alates 1500 kuni 1700 EUR kuus


We don’t hide the fact that we aim high. It’s what we do. It’s just one of the reasons we have over 50 years in the entertainment business and why we’re still growing. We innovate, we reinvent and we keep moving so that we continue to delight our customers. And with more than 20 i-Gaming brands including,,, offering: Sportsbook, Casino and Poker, we’re proud of our successes but we know we can do more.

It’s why, wherever you work within Betsson, you’ll never get bored. We have around 1,800 people from 43 countries, operating from four key locations – who are all pulling together to create next generation customer experience designed to take us to the next level. Our vision is to provide the best customer experience in the industry. And we’ll do it by listening to, and learning from, our customers and then exceeding their expectations – using best-in-class technology and leveraging an abundance of data and insight. At Betsson our data is a true competitive advantage. Due to our multi-brand strategy we can manage our business by category like no other competitor. This data has become as valuable as the brands themselves.

Our holding company, Betsson AB, is listed on NASDAQ Stockholm Large Cap list.

By living up to our values – Customers at Heart, One Betsson, We Aim High, Passion for Business, Execution is Everything, We Play Fair – we’re excited as to where we’re headed next.