Job Description

COMMUNICATION AND FINANCE SPECIALIST would respond to customer queries over e-mail and telephone, co-ordinate communication between the customer and training management team and actively communicate with delegates in various topics regarding training events. Also is Communication and Finance specialist responsible for administrative and coordinative tasks related to invoice management for Managed Training Services.Our customers are the employees of international companies, participating in international trainings in different countries of EMEA. Primary means of communication include telephone and email; personalized software is used for optimum workload efficiency.

Tasks include:

• servicing customers by phone and e-mail in English
  
• mediating communication of information between the different involved parties (training management team and delegates)
  
• providing financial overviews
  
• managing client purchase orders: creating, accruing, tracking
  
• preparing invoices and tracking the actual payments
  

• securing efficient, swift and correct communication
  
• preparing and entering information regarding trainings into an online registration tool
  
• administration of the registration tool
  
• developing communication processes

Requirements

Requirements:

• excellent English skills are essential
  
• excellent written and oral communication and argumentation skills
  
• computer proficiency (MS Outlook and Excel are daily tools)
  
• swiftness, precision, attention to detail
  
• täpsus ja analüüsivõime
  
• promotion of empathy towards customers, the ability to foresee and proactively prevent problems
  
• abilty to manage and handle well times of stress and routine

Company offers

We offer:

• the opportunity to work for an international company
  
• development opportunities
  
• a modern work environment in the Old town of Tallinn

Additional information

Applicants should send in the resumes and cover letters in English or German. Should you already have a resume filled in Estonian in the CV-Online database, please attach the cover letter in English or German.

Starting time: ASAP