2023-08-23 14:48:55

Commerce Specialist

CVKeskus.ee klient

Job Description

Commerce Specialist is responsible for day to day operations of Bolt payments platform. This involves monitoring KPIs, troubleshooting payment/fraud and billing issues, screening patterns, supporting customer support on escalations and making sure the platform is running efficiently at all times.

 

What you'll be doing:

  • Monitor and analyse payment/ fraud and billing metrics
  • Troubleshoot transactional issues
  • Screen for new issue patterns
  • Support new product/market launches
  • Support customer support and city teams on escalations, training and documenting
  • Convert feedback into development tasks with clear business case

Requirements

Requirements:

  • Experience with online payments, fraud, finance or other fintech services
  • Good analytical skills and attention to detail
  • Passion for numbers and puzzles
  • Basic SQL skills
  • Good English and communication skills

 

Company offers

 You’ll get extra credit for:

  • Experience with Python to automate repetitive tasks

Benefits:

  • Motivating compensation – motivational base pay and company stock options
  • No corporate BS – we’re moving too fast for that
  • Amazing personal growth experience at one of the fastest-growing startups in Europe
  • Working with a motivated and talented international team, plus regular team events
  • Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world