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Joboffer number #623603
Remote work possibility

Chargeback representative

CVKeskus.ee client
Tallinn, Harjumaa, possibility to work from home office
Job ad expired!

Remote work possibility

Job Description

CHARGEBACK REPRESENTATIVE
What you will do

  • Manage incoming and outgoing chargebacks, and PayPal disputes/claims, notifications and responses, with merchants and customers
  • Provide merchants with knowledge and guidance in their chargeback and dispute responses
  • Manage external and internal conversations about customer’s questions and requests.
  • Collect customer feedback and share with internal teams to help identify potential system issues
  • Follow-up on all outstanding chargeback and customer service issues
  • Support all internal teams as requested


Requirements

What we expect from you

  • Customer focused, service minded and solution oriented attitude
  • Knowledge of Microsoft Office and Google Sheets
  • Self-Starter, fast learner and strong attention to detail
  • Comfortable working independently and as a member of a distributed team
  • Analytical and problem-solving skills
  • Fluency in English


Company offers

You will have opportunity to learn many aspects of the international payments and grow with company. You will have opportunity to travel to Calgary, Canada for 2 weeks of training.


Tööpakkumise number
#623603

Location:
Tallinn, Harjumaa, possibility to work from home office
Job type:
full-time
Additional info:
employee or contract worker
Expiration date:
03 November 2019
Published:
18 October 2019

CVKeskus.ee client

Manpower on 1948. aastal USA-s asutatud rahvusvaheline innovatiivseid personalilahendusi pakkuv ettevõte, mis tegutseb 80 riigis ja on enam kui 3,100 kontoriga juhtiv oma ala ettevõte maailmas. Läbi Manpoweri´i leiab tööd üle 3,4 miljoni inimese aastas. Manpower’i pakutavad teenused hõlmavad kogu personalivaldkonda töötajate hindamisest, värbamisest ja rentimisest kuni outsourcing`u ja konsultatsioonideni ning Manpower'i teenuseid kasutab 90% Fortune 500 firmadest.

Manpower’i globaalne võrgustik annab meile võimaluse teenindada oma kliente kõikjal maailmas, ilma et klient peaks selleks ise sobivaid kontakte otsima. Manpower’i tihe koostöö Baltimaades on garantiiks, et suudame oma kliente teenindada ühtviisi kvaliteetselt kõigis kolmes riigis. Oleme oma äritegvuses vastutustundlikud ning keskendudes nii sellele, mida me teeme kui ka sellele, kuidas me seda teeme, on Manpower saanud mitmeid auhindu ning tunnustusi. Eestis oleme saavutanud Jätkusuutliku ettevõtluse indeksis kuldtaseme.




Vastutustundliku Ettevõtluse Indeks 2018

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You are applying to:
Chargeback representative
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!