
Answers incoming phone calls and/or incoming email
Communicate with international clients
Registers, handles, answers and escalates customer complaints.
Very Good language skills.
Good knowledge of MS Office Applications.
Strong customer service focus and communication skills
Strong problem solving and troubleshooting skills
Very good working atmosphere and friendly colleagues
Modern working conditions
International working experience
arvato direct services is the leading service enterprise in Direct-Marketing in Europe and outside European markets. Worldwide more than 12.000 employees work for arvato direct services. We offer our customers a One-Stop-Shopping concept in the core areas of the Direct-Marketing: CRM-Consulting, Customer Loyalty, Data management, Lettershop, Customer Service, Logistics and Finance, supported by CRM-IT-Solutions.