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Business manager


Tööpakkumine on aegunud!

Tööpakkumise number 125926

Tööpakkumise number


Job Description

The Business Manager will be responsible for clients service in Transcom Estonia.

Job Description:
- Ensuring Client Satisfaction of the account through client interaction and coordination of the service delivery
- Is responsible of the results and operations at a country level
- Ensures continuous improvements for our client’s business


- University degree with some years of commercial experience. Experience in Key Account responsibility in an international environment will be positively evaluated
- It will help if you have proven and successful track record of effective leadership with commercial and/or operational responsibility and experience in the CRM/Call Center or Services Industry
- Good communication, problem solving, service and analytical skills is the mentality we like
- Have high personal energy and enjoy a lively environment
Language knowledge: Estonian and English

Company offers

We offer:
position is temporary to cover a period of current BM maternity leave
a demanding job with competitive salarypackage
professional development opportunities
friendly and lively work environment

Additional information

Work Environment: Call centre operations

Tallinn, Harjumaa
Job type:
full-time, employee
Expiration date:
10. oktoober 2007
1. oktoober 2007


Transcom Worldwide is the largest geographic Customer Relationship Management (CRM) service operator in Europe, with 50 Contact Centres, present in 28 countries across Europe, employing over 13 000 employees, speaking 38 languages. The company focuses in serving leading companies in a wide range of industry sectors, including telecommunications, e-commerce, travel& tourism, retail, financial services and utilities.