https://www.cvkeskus.ee/432895

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Joboffer number #432895

Air and Ticketing Specialist

CVKeskus.ee client
Tallinn, Harjumaa
Job ad expired!

Job Description

  • Book air stage in Amadeus according to the Air, Voyage and Tour stages created by reservation and placed on unconfirmed stages task list
  • Monitor ticketing queues in Amadeus and adjust bookings accordingly with contracted fare rules
  • Monitor schedule change queues and update bookings as necessary
  • Cancel bookings in Amadeus
  • Answer agents email
  • Reading and understanding contract conditions
  • Manually storing of contract and group fares (continental and intercontinental)
  • Ticketing (individual and groups), reissues and refunds
  • Monitor release and penalty dates of allotments and advise product department accordingly
  • Keep up to date with contract fare rules and fare updates
  • Book, ticket, reissue, refund crew travel requests (air, cars, hotels)


Requirements

  • excellent knowledge of Amadeus
  • at least 2 years experience in airline reservations, ticketing and procedures
  • good written and verbal English language skills
  • desire to provide good customer service, good communication skills
  • ability to multitask and prioritize work items for individual and within the team
  • cooperative and a dedicated team player, also able to work independently
  • positive attitude


Company offers

  • Opportunity to experience a truly international working environment
  • Friendly, positive and fun atmosphere, different team and company events
  • Modern and comfortable office in the centre of Tallinn
  • Development opportunities
  • Competitive salary and benefits


Additional information


Tööpakkumise number
#432895

Location:
Tallinn, Harjumaa
Job type:
full-time
Additional info:
employee
Expiration date:
04 August 2016
Published:
25 July 2016

CVKeskus.ee client

Hurtigruten is a Norwegian based cruise company which pursues travel and transport activities. Its core business comprises of the Hurtigruten service along the Norwegian coast, Antarctica, Greenland and Spitsbergen. The company was founded in 1893 and is headquartered in Tromsø, Norway. Hurtigruten employs together 2227 employees in Norway, Estonia, German, UK, France and US.
Hurtigruten Estonia OÜ is the Estonian branch of the company, focused on telephone and web sales and a wide range of support functions. Hurtigruten Estonia OÜ employs 140 employees with 14 nationalities employed here.

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Kandideerid järgmisele tööpakkumisele:
Air and Ticketing Specialist
Tahtsime Sulle teada anda, et järgnev kandideerimisprotsess ei toimu tööportaalis. Tööandja soovib, et jätkaksid kandideerimist nende karjäärilehel / värbamisplatvormil. Loodame, et saad soovitud töökoha!
Tahtsime Sulle teada anda, et järgnev kandideerimisprotsess ei toimu tööportaalis. Tööandja soovib, et jätkaksid kandideerimist nende karjäärilehel / värbamisplatvormil. Loodame, et saad soovitud töökoha!