A CUSTOMER SERVICE ADVISER (Danish Speaking)

• Offer excellent customer support via phone, e-mails and chats for main brands as Bosch, Siemens, Gaggenau and NEFF.  
• Handle service and spare parts orders.
• Handle various customer requests with the help of user manuals, websites and our internal product information systems.
• Provide information about products and services. Support customers with purchase decisions.
• Identify the technical problem or user issues, determine the cause of the problem, and offer the best solution to solve the problem.

• You are service-minded, enjoy helping people and have possessing caring attitude towards customers.
• You are able to multitask in fast pace environment and have quick self-sufficient thinking
• You have worked in customer service before
• You are fluent in Danish (verbal and written)
• You can communicate in English.
• Work experience in call center would be an advantage.

• Opportunity to work in a successful company with high quality brands
• Exciting and challenging work in modern work environment with very supportive team
• Partial home office possibility
• An annual bonus and health benefits
• Motivating monthly salary 1700 EUR brutto
• Profound training and strong support throughout the daily work
• Working time is from Monday to Friday during office hours
• BSH Call Centre is located in Tallinn (Lõõtsa 12)

For more information please feel free to contact  HR Business Partner Ulvi Salundo: ulvi.salundo(at)bshg.com

Selection and interviews are ongoing so please apply as soon as possible.

Please send your CV and motivation letter in English no later than on 24th of September 2021.

We would like to welcome you in our team!