Payment Operations Team Lead - GBP

• You’re placed in Tallinn, and have a right to work here. We won't be able to support relocation nor residency permits for this role.
• You've experience in a leadership position for at least 1 year, with a track record of demonstrating strong leadership skills and building high-functioning teams.
• You have relevant experience leading an operational and/or project team.
• You’re a self-starter who is independent and able to navigate and thrive in a fast-paced, autonomous environment. You drive to make things happen instead of wondering why things happened.
• You understand how to set clear OKRs and set KPIs for your team. You have a proven track record of moving metrics and driving your team to reach set goals.
• You have a strong analytical mindset and you’re able to identify opportunities that have the most value-add to customers and your team. You build a narrative from data to influence decisions. 
• You’re a great communicator, straight up and honest. You can adapt your communication style to different audiences. You’re able to persuade others and you aren’t afraid to challenge something when you need to.
• You’re comfortable working within teams that face complex issues and take charge in difficult situations.
• You enjoy creating an inspiring team environment where ideas are shared and openness is valued. You’re comfortable and composed when either giving or receiving feedback.
• You are passionate about nurturing talent and developing your team’s potential. 
• You have a passion for technology, customer experience, and you want your work to have a positive impact on people.
• You’re a great relationship builder, experienced at working closely with internal and external partners as well as product and engineering development teams. You are able to influence decisions to reach shared objectives. 
• Your curiosity has no limit and this is your guiding light. You have the self-awareness to recognise areas you don’t know and the humility to learn

Some extra skills that would be awesome:

• You have worked in a cross border team - know their challenges and how to overcome these
• You have a background in payments and have experience working with product and engineering teams
• You know how to use different processes improvements methodologies 
• PMP - Project Management Certification 
• Lean Six Sigma

If this sounds like the beginning of a great new challenge for you, please apply by submitting your CV and answering application latest by 17th of January EOD.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

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