Third Party Management Specialist

We’re looking for a Third Party Management Specialist to join our growing team in Tallinn, Estonia!

About the Third Party Management Specialist role:

The Third Party Management Specialist is the intermediate-level role of the Wise TPM team. Specialists are the backbone of third party management in Wise, especially when it comes to vendor relationships, in the Automation Outsourcing and Tooling domain. They oversee the full lifecycle management of the third party portfolio belonging to them. This includes on- and offboarding of partners, managing negotiations, commercials, elements of risk, and projects related to vendors. Specialists are independently responsible for managing their subdomain’s vendor strategy, and are able to advise stakeholders relevant on that scope.

Specialists work in close collaboration with Product, Operations and Engineering in defining key objectives for the full domain, and are able to influence strategic plans using their expertise in their field. Acting as the first line in the relationship between Wise and its third parties, the TPM Specialists are crucial in making sure Wise’s global and regional objectives are properly reflected in how we work with our vendors.

What you’ll be doing as a TPM Specialist:

Account Management

• Oversee designated vendor accounts, address ad-hoc issues, collaborate with vendors to maintain and expand relationships, and execute full vendor management functions in alignment with Wise's objectives.
• Negotiate with third parties to achieve a sustainable position financially and operationally for Wise.
• Understand and assist in addressing Risk-related challenges for third parties, in cooperation with the TPRM team.

Project Collaboration

• Collaborate with Wisers to work on complex projects, contributing your expertise and skills to achieve project goals especially in Tech vendors area.
• Work together with Senior Specialists and the TPM Lead in defining key objectives, and plans for the third party portfolio of the relevant domain.

Third Party Service Oversight

• Work alongside Junior Specialists in overseeing vendor performance, KPIs and SLAs. Advise, assist, design and negotiate those frameworks for the vendors managed.
• Monitor and forecast vendor costs, maintain control over invoices and reconciliation

Effective Partner Communication

• Independently lead communication with partners, fostering effective dialogue between internal and external stakeholders; adeptly handle challenging discussions with professionalism and empathy.

Relationship Building

• Recognise the importance of building effective relationships within the team, with vendors and across the organisation. Foster strong connections to enhance collaboration, growth, provide assistance, and share critical information

• Act as an advisory to internal stakeholders, based on market knowledge, TPM processes, and specific domain expertise

Market Research

• Conduct market research and deepen understanding of relevant products to propose potential solutions and contribute to strategic decision-making.

Process Improvement

• Proactively identify opportunities for process enhancement both within and outside of the TPM team scope, and propose innovative solutions to improve group-wide processes, ultimately enhancing operational efficiency.

The Third Party Management Specialist is reporting directly to the Third Party Management Lead. 

You are the perfect fit if you have:

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation.
• Excellent time and project management skills.
• Good client relationship and communication skills.
• A "can do" attitude and a passion to tackle challenges.
• A creative, constructive mindset, that helps to improve processes

Nice to have skills: 

• Previous experience in vendor/stakeholder management and/or process and control design/contract management 
• Applied contract negotiations skills 
• Advanced data analytical skills

A bit about our team and how you’ll be fitting right:

As seen above, this role can be quite diverse, hence we’re looking for someone who would thrive in that environment, someone who is happy to jump into the next challenge every week, month or quarter. Great ownership attitude with time management skills is indeed needed. 

In return, we’ll make sure that you’ll have a like-minded and supportive team around you, where you can be confident in working independently in a fast paced environment. 

We’re looking for someone who never gets settled and keeps giving feedback to the team on the procedures we have built. If you have an idea on how to do things in a better way, we guarantee that you’ll be heard! Our team covers many areas all across the company, meaning that you will have a chance to explore and develop yourself in the directions you prefer.

If you're interested in the position, please apply the latest by September 11th by submitting your CV and Cover Letter. In your cover letter, please answer the following question:

• Based on the above description of third-party management at Wise, think about some of the challenges we may potentially face in those tasks. Picture and discuss what could be one significant challenge currently faced by the Third Party Management Team. Please provide a brief explanation for this challenge and suggest potential strategies or approaches to address it.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Instagram.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

If you want to find out more about what it's like to work at Wise visit Instagram.