2023-08-23 14:48:55

Trilingual Customer Service Representative

CVKeskus.ee klient
From 1339 €/m Gross

Job Description

Transcom Estonia is currently seeking a skilled Estonian-English-Russian Customer Service Representative to join our team in the Nets department. As a member of our team, you will be responsible for providing exceptional customer service to our clients in the financial industry.

 

Join us as a Customer Support Specialist!

As a customer service representative in the Nets department, you will have the opportunity to work with a dynamic and innovative company that is committed to delivering high-quality services to its clients. In this role, you will:

  • Work for The Nets Group - a leading modern provider of digital finance and payment solutions in Northern Europe;
  • Respond to customer queries related to money transfers, invoices, accounts, bank card readers in a timely and accurate way, via phone, email or chat;
  • Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues.

Requirements

What we are looking for:

  • Estonian language proficiency at C1+ level;
  • Russian and English language proficiency at B2+ level;
  • Availability to start on June 26th;
  • Good computer skills;
  • Multitasking abilities;
  • Fast and correct work with numerical data.

Please note that meeting the language requirements is essential for this role. If you do not meet the language requirements, we kindly ask you to refrain from applying for this position. 

Company offers

What's in it for YOU!

  • Permanent contract;
  • Opportunities for career advancement;
  • Comprehensive training and development programs;
  • Possibility to work from home after 2-3 months (performance based);
  • Working hours: Mon-Fri 8:00-17:00;
  • Monthly sports compensations;
  • Modern and comfortable work environment;
  • Fun team events and challenges.