2023-08-23 14:48:55

Store Manager

CVKeskus.ee klient

Job Description

As one of the world’s largest fashion retailers, H&M offers numerous career opportunities. We believe in our employees’ ability to develop, and support anyone who wishes to take on new challenges within the company. A fast-paced environment with great diversity that’s anything but dull.

Are you ready to take a new challenge? As our team is growing, we will welcome on board creative thinkers who would like to express themselves on the position of Store Manager!

Our Leaders have the ambition to make our people and business grow. As a store manager you support the Sales and Profit of the store and along with your Team deliver a Customer-First Experience.

As a Store Manager at H&M, you will spend 80% of your time where it all happens – on the shop floor. Not only because that's more fun, but also to support and lead your colleagues to achieve superb results and inspire customers to keep coming back. You know the importance of listening to your team's ideas and helping them to develop their skills. When you're not on the floor, you’re developing sales strategies and putting plans in place to support your team and the store's success. 

You enjoy a fast pace and a role where you make quick choices and put them into practice. You're a problem solver with a positive attitude. You're also well organized and know how to motivate and inspire people around you. Your entrepreneurial spirit shines bright and you are able anticipate the needs of our customers and while supporting your team to drive outstanding results.  

Some of the key responsibilities of this role 

  • You ensure excellent customer service in your store,

  • Controlling sales results and the level of budget implementation in order to optimize profit,

  • You regularly analyze and follow up your Store’s Sales & Profit KPIs and take actions so as to maximize results, 

  • You ensure your Store’s execution continuously meets H&M standards and follow up using the Customer Audit Tool. 

  • You manage the recruitment, training, development and succession planning for your Store. 

  • You evaluate and manage the performance of your Store Team, including having dialogues, putting development plans in place, giving feedback and following up and taking actions to improve performance and develop your team. 

  • Together with your leadership team, you actively work with talent and leadership development in your Store in order to support business needs. 

  • Ensuring that all procedures related to work time planning, cash flow, deliveries and the safety of employees and goods meet the highest standards.

Requirements

Just like everyone at H&M, we believe you are a sales-minded, social, open, communicative, and ambitious team player, full of drive and optimism. To be successful in the role we foresee that you are a true Leader who:

  • Has a vision and creates engagement and unity through clear communication,
  • Experience in sales and team management,
  • Ambition and result orientation as well as a positive attitude,
  • Is ambitious and eager to challenge the status quo,
  • Empowers the team by seeing the bigger picture,
  • Builds and maintains trust to guide people through risk and change,
  • Is comfortable persuading, promoting and delegating,
  • Has positive attitude to change and desire to learn,
  • Effectively collaborates with groups of diverse people and makes others succeed,
  • The ability to evaluate and improve the activities of you and the entire team to achieve goals and results,

 Furthermore, your qualities also include:

  • Good English and Estonian skills
  • Strategic mindset and analytical skills
  • Outgoing personality and positive attitude
  • Creativity and thinking out of the box.
  • Own initiative and result-driven attitude
  • Ability to prioritize and plan for efficient workflow.

Company offers

Additionally, what’s in it for you:

  • Meaningful work in one of the largest and best-performing global fashion brands
  • Stable employment contract in an international company with a unique culture
  • A fixed 25% discount on purchases in H&M and other H&M Brands for you and one member of your family
  • Regular feedback from your manager and colleagues, so you can grow
  • Possibility of growing within the company (over 70% of our recruitment processes are internal)

We offer you a great opportunity for endless development in a fashion company with a unique culture characterized by belief in people, teamwork, and entrepreneurial spirit.

 

We’re looking forward to hearing from you!