2023-08-23 14:48:55
2023-02-22 15:26:08

Latvian/Lithuanian-Speaking Customer Support Specialist

CVKeskus.ee klient
Leidsid aegunud tööpakkumise
Uued tööpakkumised on Sind ootamas!
Tööpakkumised

Job Description

  • You will manage daily incoming emails, calls, messages from the app users
  • Monitor customer complaints on social media and reach out to provide assistance
  • Manage requests and complaints, solve problems and find solutions to the problems
  • Identify customer needs and help customers use app features

Requirements

  • Excellent communication and problem-solving skills
  • Previous working experience in customer service
  • Multi-tasking abilities (to assist other departments if needed)

Company offers

  • You will get a great chance to be a part of and build the "next big thing"
  • At Forus, you will work with professionals from a variety of different fields.
  • You will work from Tallinn office in our international Customer Support team
  • And of course, work in a supportive, modern, and fun office environment!
  • Get a unique motivational package