2023-08-23 14:48:55

Front Office Supervisor

CVKeskus.ee klient

Job Description

supervise Front Desk operations during your assigned shift to a consistently high standard
ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
maximize sales revenues through up-selling and marketing program
manage Guest requests, inquiries, and complaints promptly and completely

Requirements

front Office experience in the hotel, leisure, and/or retail sector
strong commercial/business awareness and demonstration of sales capabilities
calm, organized work ethic with the ability to prioritize and meet deadlines
excellent supervisory, inter-personal, and communication skills
a passion for delivering exceptional levels of Guest service

Company offers

extensive list of trainings and benefits, career growth and great team