Global Partnerships Operations Specialist

Review key operational metrics.Availability rate, rejected orders, cooking time, average ratings, delayed orders - these and other metrics define success of our marketplace business. You will be looking for ways to improve these metrics.

Performance Management. Discover key performance management metrics (efficiency, productivity, timing) for all restaurant operations teams worldwide.

Onboarding. You will be responsible for the onboarding of our biggest partners globally from the HQ side. You will check that their internal profiles have everything updated, necessary tags added and that they are eligible to be added to the global reporting system.

Be the king of Data. Most of your day-to-day tasks will consist of data research and building graphs and reports to visualize the performance of our biggest partners to HQ and to partners..

Automate. You will automate and standardize as many processes as you can in order to decrease operational costs and enhance our overall service level agreements.

Restaurants Requests Resolutions. Deploy the best-in-class automated reports and different communications channels to manage our long-tail restaurants. Some of their requests are, but not limited to, menu changes, menu editions, operational and connectivity issues.

BS degree in Business Administration, Operations or related field.

Have 2+ years of previous relevant experience in Operations, Business Development or similar.

You are an analytical thinker who loves to solve problems (advanced Excel skills are a must).

Be a hustler, not stopping after 20 obstacles a day.

Be passionate about new technologies and food tech.

You are organised. You deliver stuff on time & handle stress.

You are social. You can easily network with people of all backgrounds.

Excellent communication & written skills in English.

Your daily duties will have a meaningful impact on millions of people all over the world.

You’ll be surrounded by the most friendly, supportive colleagues you can imagine.

We don’t care where you work from, as long as you get the job done!

As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.

You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.

Switching off is important! We have fridges full of refreshments, sports compensation, table tennis, Playstation and loads more...