High Priority Specialist - English

Representing Bolt in any English speaking market

Supporting the safety of Bolt's users

Boosting brand loyalty by showing our users what excellent High Priority Support looks like

Contributing to and sharing ideas that improve the quality and efficiency of Bolt's High Priority Support

Being a key player in building a support team in a challenging growth environment

Previous experience in a customer support role

Flexibility to work weekends and in shifts

A customer first attitude with a passion to help others

Curiosity as to why High Priority is contacted in the first place and be ready to tell the story to other teams within Bolt

Be a hustler, not stopping after 20 obstacles a day

Have excellent spoken and written English skills (Any other language is a plus)

Be passionate about new technologies and ridesharing

Your daily duties will have a meaningful impact on millions of people all over the world.

You’ll be surrounded by the most friendly, supportive colleagues you can imagine.

We don’t care where you work from, as long as you get the job done!

As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.

You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.

Switching off is important! We have fridges full of refreshments, sports compensation, table tennis, Playstation and loads more...