https://www.cvkeskus.ee/672489

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Remote recruitment Remote work possibility

Location: Tallinn, Harjumaa, possibility to work from home office
Job type: full-time
Additional info: employee

Published: 16 October 2020
Expiration date:14 November 2020
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Job Description

Are you a fan of social media platforms? Then this opportunity might be just the right one for you! To ensure the expansion of our service delivery center in Tallinn we are looking for Subject Matter Expert who will be reviewing posts in one of the most popular social media platforms in the world.

  • Intermediate position between Content Guardian and QA/Team Lead. 60-75% production, 25-40% project work
  • Review and act upon user generated content (including but not limited to text, videos, pictures) on social media platforms
  • Fielding language/region-specific policy questions. Coach and provide assistance to Content Moderators with regards to policies, procedures
  • Analyzing market-specific data to be presented to the Client locally and with a counterpart. Market research & guidance
  • Conducting Internal coaching, QA support, RCA. Nest new hires and provide support during nesting
  • Contribute to creation of market-specific training materials


Requirements


  • Excellent Turkish and good level of English

  • Active Social Media presence

  • Attention to detail

  • Ability to work with multiple tools/web browser windows simultaneously

  • Ability to work independently

  • Knowledge of MS office suite

  • Ability to quickly utilize hot cues and key command shortcuts preferred

  • Strong oral, written, and verbal communication skills

  • Previous content moderation and BPO experience is an advantage


Company offers


  • Very competitive salary

  • Attractive performance incentives


Tööpakkumise number
#672489

Location:
Tallinn, Harjumaa, possibility to work from home office
Job type:
full-time
Additional info:
employee
Expiration date:
14 November 2020
Published:
16 October 2020
Subject Matter Expert Fluent in Turkish and English Subject Matter Expert Fluent in Turkish and English

SUTHERLAND GLOBAL SERVICES OÜ

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years.

Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com

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Kandideerid järgmisele tööpakkumisele:
Subject Matter Expert Fluent in Turkish and English
Tahtsime Sulle teada anda, et järgnev kandideerimisprotsess ei toimu tööportaalis. Tööandja soovib, et jätkaksid kandideerimist nende karjäärilehel / värbamisplatvormil. Loodame, et saad soovitud töökoha!
Tahtsime Sulle teada anda, et järgnev kandideerimisprotsess ei toimu tööportaalis. Tööandja soovib, et jätkaksid kandideerimist nende karjäärilehel / värbamisplatvormil. Loodame, et saad soovitud töökoha!