SWEDISH SPEAKING CUSTOMER SERVICE SPECIALIST

YOUR MAIN TASKS                                             

• Offer excellent customer support via phone and e-mails for main brands as Bosch, Siemens, Gaggenau, NEFF, Constructa.                                  

• Handling service orders and spare part orders via SAP and BSH internal programs Quick Finder and Spice.                                                          

• Provide information about products and services.         

• Identify the problem or matter of the complaint and suggest potential solutions.

YOU WILL BE SUCCESSFUL at our team if you are service-minded, enjoy helping people and possess caring attitude towards customers. You are able to multitask in fast-paced environment and have quick self-sufficient thinking. You have worked in customer service before. You are fluent in Swedish language (verbal and written) and you can communicate in English. 

YOUR MAIN TASKS                                             

• Offer excellent customer support via phone and e-mails for main brands as Bosch, Siemens, Gaggenau, NEFF, Constructa.                                  

• Handling service orders and spare part orders via SAP and BSH internal programs Quick Finder and Spice.                                                          

• Provide information about products and services.         

• Identify the problem or matter of the complaint and suggest potential solutions.