2023-08-23 14:48:55

KYC Analyst

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Job Description

About Monese

At Monese we are on a mission to give people the financial freedom to thrive anywhere. We are building a banking service that allows you to follow your dreams. A banking service that will support you every step of the way, wherever you may be. This is financial freedom for the hundreds of millions of people who live some part of their life in another country - whether it’s for travel, work, business, study, family, or retirement

With over 1.4 million sign-ups, 70% of incoming funds being from salary payments, and a 4.5/5 TrustPilot score, Monese is one of the most popular and trusted banking services in Europe.

Our fast growing team is located in London, Tallinn, Lisbon and Berlin. By working with us, you will be part of a carefully selected team who are great at what they do and share the belief in our mission of financial freedom. We’re not just a start-up with an idea; we have a proven business model that is growing exponentially and generates strong revenues.

If taking on a big part of the responsibility for making Monese the most innovative banking account in the world doesn’t scare you and you want to file patents, not follow trends, then read on…

About the role

We are looking for a passionate and proactive person to join our Anti-Money Laundering (AML) Know Your Customer (KYC) team as KYC Analyst. The chosen candidate will support our verification processes and be responsible for the following tasks:

Reviewing incoming current account applications on the basis of reviewing documents and conducting video call interviews
Spotting inconsistencies in the information provided in order to analyse and form an opinion on the acceptability of the customer as per regulatory and internal policy requirements
Conducting and documenting risk assessments on all applications, determining appropriate due diligence approaches and information required to verify the suitability of the applicant
Present the file and KYC analysis to senior members of staff for review/approval when required or necessary, highlighting material risks or concerns as well as any exceptions or missing information based on internal policy or external regulatory requirements
Identifying suspicious activity in existing customers of which are linked to the applicant in question and escalating to the appropriate team for assessment
Carrying out video call interviews with existing customers where relevant AML monitoring teams required further information or documents

Requirements

We are looking for you, if you:

have at least a year of experience in customer support role
have fluent English skills, both written and spoken
have excellent attention to detail
you are at the same time fast, efficient, patient and positive
are solution-oriented and never give up in the face of a challenge
are tech savvy and a quick learner
enjoy communicating with people

What we consider as a plus:

quick typing
previous experience in the financial sector
have some other European language skill
having travelled the world or lived abroad

Company offers

Ample opportunity to develop your career within Monese’s AML as you will be an important part of a fast-growing company
Horizontal structure where everyone has a voice and makes a direct and valued contribution to building the best product possible
International team of open-minded people in a nice office environment with plenty of perks, snacks and drinks
Many fun monthly team events, office parties and summer ‘weekend-getaway’ to spend some quality time with your colleagues
In- and outdoors Moneser’s sports activities
Additional week of vacation
Stock options and competitive salary

Sounds like something for you?

Then please send us your CV and cover letter. And be quick to apply, as we will start reviewing the applications and meeting the candidates immediately.