Russian-Estonian Customer Service Specialist

To support our Tallinn or Tartu offices growth and ensure quality, we are currently looking for a skilled Russian-Estonian speaking Customer Service Specialist.

The candidates we are looking for have excellent communication and listening skills, are very good problem solvers and like to help people in Russian and Estonian languages. Customer Service Specialists answer customer´s questions with the goal of ensuring a positive customer experience.

• Willingness to help and solve requests;
• Fluent Estonian and Russian, both verbal and written;
• Good command of English;
• Excellent communication and interpersonal skills;
• Patience, positivity, friendliness and willingness to help;
• Previous experience in customer service will be considered as an advantage.

• International environment and valuable experience;
• Additional work incentive subsidy and healthcare insurance;
• Excellent opportunity to practice languages
• Possibility to learn new skills;
• Flexible working hours;
• Positive colleagues and team gatherings;
• Paid training;
• Possibility to work in Tallinn or Tartu.

Additional information
If you think you are the perfect candidate for this role, please apply by submitting your CV in English.
Note that the working schedule is 24/7 (of course the shift itself is within normal hours). That means also night shifts but on the other hand it makes the working schedule very flexible.

About Webhelp
Webhelp OÜ, former Runway OÜ, was established in 2003. In May 2018 Runway Group was acquired by Webhelp Group and as an employer at Webhelp OÜ you will get more than 170 colleagues in Estonia in addition to more than 50.000 other colleagues operating from more than 35 countries and 90 locations worldwide.