Transition Manager, Nordea Service Center, Estonia

Nordea Service Centre in Tallinn, Estonia, is providing a variety of different services to other units within the Nordea Group. As “One Nordea Team”, employees in Nordea Estonia will be working very closely together with colleagues in the Nordic countries.

We are looking for a Transition Manager to drive and manage Nordic process transitions to Nordea units in Estonia. The Transition Manager will conduct process opportunity assessments, as part of Nordea’s transformation to deliver the future relationship bank. This is an opportunity for you to work in an international and change driven environment with many inspiring colleagues from across the Nordic countries, Estonia and Poland.

Enabling great customer experiences requires a team that leads the way in creating first-class service and operations. Passionate people who are eager to learn and committed to doing their best.

That’s where you come in. Working with skilled international teams in a bright, modern office, you’ll provide invaluable support to our Nordic business areas. The pace is quick, the atmosphere lively and collaborative.

There are plenty of opportunities for you to learn and grow as you build your career with us. Will you help us lead the way in becoming the best bank we can be?

The offer
Nordea has created Global Services (GS) with the purpose to drive optimization and competitiveness across the group by building stronger core services, more common ways of working, stable processes and future capabilities. Global Services is proactively driving the Nordea transformation journey aiming at delivering on the Nordea strategy.

You’ll join Global Services Transition Team (TT). We ensure successful planning and execution of process transitions for all Business Areas/Group Functions throughout Nordea. This includes running and supporting transition projects as well as maintaining and further developing the transition methodology. We collaborate with a wide range of stakeholders in Nordea in order to deliver the best results possible.

What you’ll be doing:
◾Leading transition projects to Nordea Estonia and if needed to Poland, and thus deliver tangible results together with Business Areas/Group Functions
◾Acting as a driver and coordinating force between multiple stakeholders in order to ensure successful transitions in all aspects of the change -process, people, organisation, union handling, IT & authorisations, legal, taxes, risk, compliance, etc.
◾Taking part in further developing methods and tools together with stakeholders and other Global Services units
◾Be an ambassador for Global Services and work closely together with Business Areas/Group Functions in order to identify further transition opportunities

The role is based in Tallinn, Estonia. Welcome to a team where attention to pro-activity as well as taking responsibility for own actions and development are highly valued.

Welcome to a team with working culture characterised by a strong belief in teamwork, simplicity and pragmatism.

Collaboration. Ownership. Passion. Courage. These are the four key values that guide us in being at our best. We imagine that you enjoy learning and are excited about bringing your ideas to the table. You’re dependable, willing to speak up – even when it’s difficult – and committed to empowering others.


Your profile and background:
◾Experience in transition/project management in an international corporate environment
◾Proven experience in process development and improvement from end-to-end perspective
◾Sound business understanding and ability to quickly identify key issues in new areas
◾Ability to establish relationships, create trust and contacts on all levels of an organisation
◾Result oriented and structured with focus on setting and reaching targets
◾Excellent command of English

More information

If this sounds like you, get in touch straight away!

Please send your application and CV in English via our job portal. We will be running interviews on a rolling basis and based on candidates’ qualifications, so please submit your application as soon as possible.

We believe that diversity improves team performance. Therefore, we strive to form teams with a mix of people of different genders and ages, and with different backgrounds and experiences.

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