Job Description
• Handling customer queries by phone and e-mail
• Making flight reservations, bookings and/or changes
• Providing information about the airlines rules and regulations
• Handling complaints
• Making flight reservations, bookings and/or changes
• Providing information about the airlines rules and regulations
• Handling complaints
Requirements
• Fluent in Italian, verbal and writing
• Fluent in English, verbal and writing
• Very accurate and attention to detail
• Very good knowledge of Microsoft Office Applications
• Strong problem solving and troubleshooting skills
• Ability to work in a team
• Fluent in English, verbal and writing
• Very accurate and attention to detail
• Very good knowledge of Microsoft Office Applications
• Strong problem solving and troubleshooting skills
• Ability to work in a team
Company offers
• Very good working atmosphere and friendly colleagues
• Modern working conditions in the center of Tallinn
• Possibility to make a career in international company
• Motivation package
• Modern working conditions in the center of Tallinn
• Possibility to make a career in international company
• Motivation package
Additional information
Working time is from Monday to Friday from 9.00-23.00 according to schedule. Candidates who are interested should forward their CV and motivation letter by the 10th of June. All suitable candidates will be contacted by the 13th of June, 2011.
