https://www.cvkeskus.ee/327569

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Värsked tööpakkumised
Tööpakkumise number #327569

1st Line Support Operator

CVKeskus.ee klient
Tallinn, Harjumaa
Tööpakkumine on aegunud!

Töö kirjeldus

The role of First Line Support is to provide immediate assistance to our clients via email, instant messanger and phone. The majority of these queries being
resolved immediately, with the remainder being triaged with all relevant information onto Second Line Support so every case can be resolved within
agreed time frames.

Additionally the First Line team continuously update the clients as to the current status of their cases progress, notify Second line of all priority issues and
highlight lower level cases where progress seems to have stalled.

The 1st line support team is active 24/7 and works in shifts of 12 hours. Availability to cover for night shift is required at least some nights per month.


Ootused kandidaadile

Desired Skills and Experience

  • Good knowledge and experience with Microsoft office, especially outlook and excel
  • Good communication skills
  • Very good written and spoken English

In Addition to these minimal skills, any of the following would be highly beneficial:
  • Very good written and spoken Russian
  • Extensive knowledge about different sports
  • Client Service experience


Ettevõte pakub

We offer:

  • Interesting and developing work
  • Good work environment with friendly and young colleagues
  • Training during settling in period
  • Competitive salary


Tööpakkumise number
#327569

Asukoht:
Tallinn, Harjumaa
Töö tüüp:
täistööaeg
Lisainfo:
palgatöötaja
Kuulutus aegub:
5. jaanuar 2014
Kuulutus sisestati:
16. detsember 2013

CVKeskus.ee klient

Betgenius is a highly successful and fast-growing private investor owned IT business specialising in providing sophisticated and data-driven solutions to the e-gaming industry. The company derives its revenue mainly from licence and commission fees received for providing software and services to bookmakers. In addition to pursuing a major product development programme, the business is looking to exploit further mergers and acquisition opportunities.

Vaata rohkem

Kandideerid järgmisele tööpakkumisele:
1st Line Support Operator
Tahtsime Sulle teada anda, et järgnev kandideerimisprotsess ei toimu tööportaalis. Tööandja soovib, et jätkaksid kandideerimist nende karjäärilehel / värbamisplatvormil. Loodame, et saad soovitud töökoha!
Tahtsime Sulle teada anda, et järgnev kandideerimisprotsess ei toimu tööportaalis. Tööandja soovib, et jätkaksid kandideerimist nende karjäärilehel / värbamisplatvormil. Loodame, et saad soovitud töökoha!