2023-08-23 14:48:55

Hotel manager

CVKeskus.ee klient

Job Description

International Hotel Operator is looking for a highly motivated Hotel Manager, with strong initiative and desire for personal achievement.

Job Overview:
The Hotel Manager is responsible for managing and overseeing all areas of guest service and hotel operations, including front desk, rooms, housekeeping, night audit, food service, maintenance and security to ensure superior service and guest satisfaction. Importantly, the Hotel Manager will play a key role in establishing and maintaining Mogotel Culture and Brand Standards throughout the property.

Key Responsibilities:
• Be fully involved operationally with high visibility in the day to day business of the hotel;
• Actively participate in the development of all key managerial positions and manage effectively labour turnover, recruitment and employee development within budgeted parameters;
• Set effective systems and controls to ensure the consistent smooth running of departments;
• Create, maintain and encourage excellent public and employee relations

Requirements

Key Requirements:
• At least 2 yours of experience in Hotel management
• Higher Education, hospitality management preferred
• Strong management skills;
• Ability to manage difficult guest situations; responds promptly to guest needs;
• Ability to appropriately assign/delegate work and authority to others in the accomplishment of goals;
• Excellent interpersonal skills, demonstrated positive customer service skills, and ability to relate to people of varying ages and backgrounds.
• Working knowledge of Microsoft Office products, Fidelio and Hotel link so including Word, Excel, and Outlook.
• Good English and Russian skills verbal and written

Company offers

We offer:
Professional and dynamic working environment
Competitive salary package