English Customer Support Representative

- Deliver a high level of customer service. - Assist customers with their questions and queries via phone, live chat and email. - Training customers on product use. - Develop and maintain knowledge base. - Contribute to the development process ensuring that documentation is up-to date, and testing new features. - NB! Rotating day, evening and night shifts. Service provided 24/5.

- Written and spoken English skills at fluent level.
- Written and spoken Russian skills at fluent level.
- Minimum 1-year customer service experience preferred.
- Excellent verbal, written and interpersonal communication skills.
- Customer service focused.
- University degree in IT field or previous experience in IT is an asset.

- Full training. - Nice working environment (modern office; playroom with table tennis and foosball; office library with IT, management and sales oriented books). - Career growth opportunity. - Motivating 1000 EUR net salary (after trial period). Additional information To apply, please submit your CV along with cover letter (in English) addressing the above criteria, and why you want to join our team.