Job Description
You will be part of a team that is handling the sales and services administration for the different subsidiaries in Northern Europe. This consists of processing orders Spare Parts, Interventions and annual service contracts, invoicing customers and following up the delivery process. You are the administrative contact point for customers and the team in the assigned countries. This team also has shared responsibilities for the maintenance of database systems to ensure that functions related to logistics are accurate and processed in a timely manner. You will work in close collaboration with the finance manager of Finland and Baltics (Based in Estonia), and you report to the Finance Director Northern Europe (based in Belgium)
Your responsibilities will include the following:
• Handling and redirecting incoming calls from customers based in Finland, Estonia, Latvia and Lithuania.
• Preparing proposals for Spare Parts and Interventions in close collaboration with our Sales person for Spare Parts and Consumables.
• Handling and Follow-up of Orders and Interventions (quote-order-delivery-invoice)
• Regular communication with Accounting Department.
• Invoicing of service contracts for a number of countries: Baltics and Finland.
• Pro-active intervention in the planning of the Field Engineers.
Your responsibilities will include the following:
• Handling and redirecting incoming calls from customers based in Finland, Estonia, Latvia and Lithuania.
• Preparing proposals for Spare Parts and Interventions in close collaboration with our Sales person for Spare Parts and Consumables.
• Handling and Follow-up of Orders and Interventions (quote-order-delivery-invoice)
• Regular communication with Accounting Department.
• Invoicing of service contracts for a number of countries: Baltics and Finland.
• Pro-active intervention in the planning of the Field Engineers.
Requirements
• Experience in handling complex administrative processes.
• Knowledge of Oracle is an asset.
• Fluent in Estonian, Finnish, Russian and English, any other language is an asset.
• Customer oriented (internal and external) with excellent interpersonal, communication and organizational skills
• Motivated person willing to grow in the position with high level of adaptability and energy.
• Capacity to handle a multitude of ongoing issues and an incisive mind to ensure the ability to focus on priorities
• Uncompromising when it comes to accuracy.
• Self-starter able to work with minimum instructions.
• Open-minded, flexible, dynamic and team player
• Proficient in Microsoft Office Applications (Excel and Word).
• Knowledge of Oracle is an asset.
• Fluent in Estonian, Finnish, Russian and English, any other language is an asset.
• Customer oriented (internal and external) with excellent interpersonal, communication and organizational skills
• Motivated person willing to grow in the position with high level of adaptability and energy.
• Capacity to handle a multitude of ongoing issues and an incisive mind to ensure the ability to focus on priorities
• Uncompromising when it comes to accuracy.
• Self-starter able to work with minimum instructions.
• Open-minded, flexible, dynamic and team player
• Proficient in Microsoft Office Applications (Excel and Word).
Company offers
• Working in an international environment.
• Competitive salary package.
• Competitive salary package.
