|
Vacancy for Customer Service Manager
Job description
* Acquisition of the new customers, processing leads and opportunities
* Supporting existing customers by the telephone and e-mail with answering product and service questions, issue resolving, complaint handling
* Creating offers for projects, support contracts, hosting contracts, workshops
* Managing marketing materials, web sites and contacts
Skill requirements
* Fluent German and English
* Good interactive telephone/communicative skills
* Intermediate knowledge and use of relevant PC software applications
* Willingness to learn new things
Beneficial skills:
* IT education
* Previous work experience in similar position
Company offers
* A pleasant and open work atmosphere
* A high level professional education and an evolution plan in a fast growing company
* A nice salary (conform to the market and your experience) and extra benefits
Job info
|
Location:
|
Tallinn, Harjumaa |
|
Time of start:
|
ASAP - as soon as possible |
|
Type of job:
|
full-time, employee |
|
Expiring date:
|
25 March 2010 |
|
Publishing date:
|
25 February 2010 |
|
