Customer Service Specialist (Dutch language)

Runway is a leading provider of BPO (outsourcing services) to international, Scandinavian and European companies, and are about to become a major European player in this business area. With offices in Norway, Estonia, Latvia, Lithuania, Ukraine and Spain, we currently have more than 900 employees working each day providing services in 14 different languages for our clients in Transportation, Tourism, Technology, IT and Finance.

Job Description
The candidates we are looking for have excellent communication and listening skills, are exceptional problem solvers and like to help people. Customer Service Specialists answer customer´s questions with the goal of ensuring a positive customer experience.

• Willingness to help and solve requests;
• Fluent in verbal Dutch (written Dutch will be a bonus);
• Good command of English;
• Excellent communication and interpersonal skills;
• Patience, positivity, friendliness and willingness to help;
• Previous experience in customer service and travelling will be considered as an advantage.

• International environment and valuable experience;
• Team building events;
• Excellent opportunity to practice languages and develop new skills;
• Positive colleagues;
• Paid training
• Possibility to work either in our Tallinn or Tartu office.