Finnish speaking Customer Service Specialist

Runway is a leading provider of BPO (outsourcing services) to international, Scandinavian and European companies, and are about to become a major European player in this business area. With offices in Norway, Estonia, Latvia, Lithuania, Ukraine and Spain, we currently have more than 900 employees working each day providing services in 14 different languages for our clients in Transportation, Tourism, Technology and Finance.

Job Description
The candidates we are looking for have excellent communication and listening skills, are very good problem solvers and like to help people. Customer service specialists answer customer´s questions by phone, e-mail with the goal of ensuring a positive customer experience.

• Willingness to help and solve requests;
• Finnish ( verbal and written) Finnish at least B2 level;
• Good command of English;
• Excellent communication and interpersonal skills;
• Patience, positivity, friendliness and willingness to help;
• Previous experience in customer service will be considered as an advantage.

• International environment and valuable experience;
• Possibility to grow personally and professionally;
• Positive colleagues;
• Excellent opportunity to practice languages and develop new skills;
• Paid training.