Kliendihaldur

What does your workday look like?
You get to work at nine in the morning and sit down at your workplace with a smoking hot
cup of espresso in the modern office that offers an inspiring view. Together with your
colleagues are you answering questions, solve problems and tell the customers about the
latest offers via email chat and phone.
Your task is to make customers feel comfortable, safe and happy. You promptly respond to
their requests and monitor incoming cases from customers via email. You care for the
company's good reputation and ensure that customers are satisfied with the response. If you
are passionate about making your customers feel comfortable, is a nice future awaiting you
for. The management hopes to hear about your opinions and views from customers, whom
you report to weekly based on your observations.
Even if you are going to work with Estonian customers, it is highly appreciated if you master
more languages. Then the phone isn’t ringing, you renew credit cards, review current
interest rates on the loans, and review the status of outstanding invoices.

WORK ETHIC; SOCIABLE; TEAM WORK; PROBLEM SOLVING/ DECISION-MAKING SKILLS; LISTENING SKILLS; VERBAL SKILLS; WRITTEN SKILLS; CUSTOMER ORIENTED

Send a CV in English and quote the vacancy name and number (323005) in the email.

Relocation assistance
https://jobsplus.gov.mt/job-seekers-mt-MT-en-GB/vacancies/Details?VacancyID=323005